{"id":5643,"date":"2025-12-11T10:26:11","date_gmt":"2025-12-11T09:26:11","guid":{"rendered":"https:\/\/www.goelette-alliance.com\/?page_id=5643"},"modified":"2026-07-06T14:04:28","modified_gmt":"2026-07-06T13:04:28","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.goelette-alliance.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5643\" class=\"elementor elementor-5643\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c18a59d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c18a59d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5fdf739\" data-id=\"5fdf739\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7790c5c elementor-widget elementor-widget-image\" data-id=\"7790c5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"640\" height=\"318\" src=\"https:\/\/www.goelette-alliance.com\/wp-content\/uploads\/2025\/12\/calanques-baigadevoilierm-colinotcm-640x480-crop-1646410157banniere.jpg\" class=\"attachment-large size-large wp-image-5645\" alt=\"Swimming from a sailboat in the Calanques of Marseille\" srcset=\"https:\/\/www.goelette-alliance.com\/wp-content\/uploads\/2025\/12\/calanques-baigadevoilierm-colinotcm-640x480-crop-1646410157banniere.jpg 640w, https:\/\/www.goelette-alliance.com\/wp-content\/uploads\/2025\/12\/calanques-baigadevoilierm-colinotcm-640x480-crop-1646410157banniere-300x149.jpg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7dd56c2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7dd56c2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5ed43ac\" data-id=\"5ed43ac\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e233b9d elementor-widget elementor-widget-heading\" data-id=\"e233b9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b82420f elementor-widget elementor-widget-toggle\" data-id=\"b82420f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1931\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1931\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What happens in the event of bad weather? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1931\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1931\"><h3 data-start=\"84\" data-end=\"126\"><strong data-start=\"88\" data-end=\"126\">If the weather isn't on our side<\/strong><\/h3><p data-start=\"128\" data-end=\"420\">At sea, the absolute priority is <strong data-start=\"163\" data-end=\"198\">your safety and comfort<\/strong>.<br data-start=\"199\" data-end=\"202\" \/>This is why <strong data-start=\"222\" data-end=\"238\">the captain<\/strong> is the only one who can decide whether the trip can go ahead, and under what conditions. He knows the sea, our boats and the typical weather conditions in the area: you can <strong data-start=\"396\" data-end=\"419\">trust him<\/strong>.<\/p><h4 data-start=\"427\" data-end=\"487\"><strong data-start=\"432\" data-end=\"487\">1) We can go out, but the itinerary needs to adapt<\/strong><\/h4><p data-start=\"488\" data-end=\"668\">For example: a <strong data-start=\"506\" data-end=\"562\">swell prevents us from entering the heart of the National Park<\/strong>.<br data-start=\"563\" data-end=\"566\" \/>In that case, we suggest <strong data-start=\"599\" data-end=\"627\">an alternative route<\/strong>, always beautiful and suitable for the conditions.<\/p><ul data-start=\"670\" data-end=\"935\"><li data-start=\"670\" data-end=\"792\"><p data-start=\"672\" data-end=\"792\"><strong data-start=\"672\" data-end=\"703\">You accept this change<\/strong> the trip goes ahead, <strong data-start=\"724\" data-end=\"778\">with no possibility of a full or partial refund<\/strong> afterwards.<\/p><\/li><li data-start=\"793\" data-end=\"935\"><p data-start=\"795\" data-end=\"935\"><strong data-start=\"795\" data-end=\"840\">You prefer not to change your programme<\/strong> You can <strong data-start=\"855\" data-end=\"866\">reschedule<\/strong> your trip (subject to availability), or <strong data-start=\"906\" data-end=\"934\">get a refund<\/strong>.<\/p><\/li><\/ul><p data-start=\"937\" data-end=\"1023\">Our aim: for you to still enjoy a pleasant moment, <strong data-start=\"1001\" data-end=\"1022\">safely<\/strong>.<\/p><h4 data-start=\"1030\" data-end=\"1097\"><strong data-start=\"1035\" data-end=\"1097\">2) The conditions make it completely impossible to go out to sea<\/strong><\/h4><p data-start=\"1098\" data-end=\"1218\">When the weather makes sailing impossible or dangerous, the trip is <strong data-start=\"1174\" data-end=\"1201\">cancelled before departure<\/strong>.<br data-start=\"1202\" data-end=\"1205\" \/>In that case:<\/p><ul data-start=\"1219\" data-end=\"1307\"><li data-start=\"1219\" data-end=\"1272\"><p data-start=\"1221\" data-end=\"1272\">We offer <strong data-start=\"1241\" data-end=\"1259\">another date<\/strong>, if possible<\/p><\/li><li data-start=\"1273\" data-end=\"1307\"><p data-start=\"1275\" data-end=\"1307\">Or a <strong data-start=\"1281\" data-end=\"1307\">full refund<\/strong><\/p><\/li><\/ul><p data-start=\"1309\" data-end=\"1399\">No nasty surprises: <strong data-start=\"1336\" data-end=\"1359\">you lose nothing<\/strong> if we genuinely can't sail.<\/p><h3 data-start=\"1406\" data-end=\"1436\"><strong data-start=\"1410\" data-end=\"1436\">Why this rule?<\/strong><\/h3><p data-start=\"1437\" data-end=\"1721\">Quite simply, because the sea deserves respect.<br data-start=\"1483\" data-end=\"1486\" \/>Our sailors are <strong data-start=\"1506\" data-end=\"1537\">experienced professionals<\/strong> : they know when to set sail, when to change course, and when to stay in port. Their decision depends on\u00a0<strong data-start=\"1679\" data-end=\"1699\">on your safety<\/strong> and that of the ship.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1932\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1932\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Where is the boarding point<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1932\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1932\"><p data-start=\"639\" data-end=\"676\">Boarding for our ship is at the quay gate. Please wait to be called by name to board.<\/p><p data-start=\"677\" data-end=\"766\"><strong data-start=\"680\" data-end=\"717\">70 quai du Port \u2013 13002 Marseille<\/strong><br data-start=\"717\" data-end=\"720\" \/>\u00a0GPS coordinates:\u00a0<strong data-start=\"741\" data-end=\"764\">43.295450, 5.370291<\/strong><\/p><p data-start=\"768\" data-end=\"843\">\u27a1\ufe0f Opposite the\u00a0<strong data-start=\"785\" data-end=\"808\">Marseille City Hall<\/strong><br data-start=\"808\" data-end=\"811\" \/>\u27a1\ufe0f Port\u00a0<strong data-start=\"819\" data-end=\"826\">PH2<\/strong>,\u00a0<strong data-start=\"828\" data-end=\"843\">right bank<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1933\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1933\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Unable to attend \/ delay<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1933\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1933\"><p data-start=\"209\" data-end=\"421\">We are a <strong data-start=\"225\" data-end=\"260\">maritime transport company<\/strong>.<br data-start=\"261\" data-end=\"264\" \/>Just like airlines, rail companies and ferry operators, we <strong data-start=\"330\" data-end=\"351\">depart on time<\/strong> in order to stick to our schedule, out of consideration for the other passengers\u2026 and the weather.<\/p><p data-start=\"423\" data-end=\"664\">That is why <strong data-start=\"438\" data-end=\"469\">no delays are possible<\/strong>.<br data-start=\"470\" data-end=\"473\" \/>Please make sure to <strong data-start=\"490\" data-end=\"515\">enough time<\/strong> to reach the boarding point:<br data-start=\"556\" data-end=\"559\" \/>The departure will take place <strong data-start=\"577\" data-end=\"598\">with or without you<\/strong>, and in case of delay, <strong data-start=\"621\" data-end=\"663\">the ticket will not be refundable<\/strong>.<\/p><p data-start=\"666\" data-end=\"705\">To help you arrive with peace of mind:<\/p><ul data-start=\"706\" data-end=\"926\"><li data-start=\"706\" data-end=\"786\"><p data-start=\"708\" data-end=\"786\">The <strong data-start=\"712\" data-end=\"732\">exact addresses<\/strong> for boarding are on your tickets and on our website<\/p><\/li><li data-start=\"787\" data-end=\"846\"><p data-start=\"789\" data-end=\"846\">Our ships are <strong data-start=\"806\" data-end=\"831\">clearly identified<\/strong> in our colours<\/p><\/li><li data-start=\"847\" data-end=\"926\"><p data-start=\"849\" data-end=\"926\">Our <strong data-start=\"853\" data-end=\"899\">advisors are available by phone<\/strong> to guide you if needed<\/p><\/li><\/ul><p data-start=\"928\" data-end=\"1116\">However, once the departure time arrives, we must leave the quay:<br data-start=\"1004\" data-end=\"1007\" \/>at that point, we can no longer <strong data-start=\"1044\" data-end=\"1061\">wait for you<\/strong>, nor <strong data-start=\"1066\" data-end=\"1103\">help you find your way<\/strong> around the port.<\/p><p data-start=\"1123\" data-end=\"1415\">We know that the unexpected can happen: illness, transport issues, last-minute problems\u2026<br data-start=\"1216\" data-end=\"1219\" \/>Unfortunately, as with delays, a <strong data-start=\"1264\" data-end=\"1294\">late notice of absence<\/strong> cannot be refunded, as the entire crew and boat are already mobilised to accommodate you.<\/p><p data-start=\"1417\" data-end=\"1607\">If you let us know <strong data-start=\"1439\" data-end=\"1452\">early enough<\/strong>, we do everything we can to help you:<br data-start=\"1493\" data-end=\"1496\" \/>we put your seat back on sale and, <strong data-start=\"1541\" data-end=\"1565\">if it is resold<\/strong>, we will <strong data-start=\"1577\" data-end=\"1606\">refund you in full<\/strong>.<\/p><p data-start=\"1614\" data-end=\"1754\">Our goal is simple:<br data-start=\"1641\" data-end=\"1644\" \/>May everyone fully enjoy their trip, with <strong data-start=\"1707\" data-end=\"1727\">respect for the time<\/strong> and <strong data-start=\"1734\" data-end=\"1745\">enjoyment<\/strong> of all.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1934\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1934\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can we board somewhere other than Marseille \u2013 Vieux-Port?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1934\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1934\"><p data-start=\"414\" data-end=\"711\"><strong data-start=\"414\" data-end=\"472\">Ticketed outings (shared cruises)<\/strong><br data-start=\"472\" data-end=\"475\" \/>No. Departures and arrivals for ticketed outings take place <strong data-start=\"544\" data-end=\"613\">exclusively from our location at the Vieux-Port in Marseille<\/strong>. No boarding or disembarking at another port is possible for this type of outing.<\/p><p data-start=\"713\" data-end=\"915\"><strong data-start=\"713\" data-end=\"740\">Boat privatisation<\/strong><br data-start=\"740\" data-end=\"743\" \/>As part of a <strong data-start=\"763\" data-end=\"813\">boat privatisation departing from Marseille<\/strong>, boarding or disembarking at another port may be considered, subject to certain conditions.<\/p><p data-start=\"917\" data-end=\"948\">This option is subject to:<\/p><ul data-start=\"949\" data-end=\"1230\"><li data-start=\"949\" data-end=\"1001\"><p data-start=\"951\" data-end=\"1001\">to <strong data-start=\"957\" data-end=\"998\">favourable weather conditions<\/strong>,<\/p><\/li><li data-start=\"1002\" data-end=\"1067\"><p data-start=\"1004\" data-end=\"1067\">the<strong data-start=\"1008\" data-end=\"1064\">prior agreement of the relevant port authorities<\/strong>,<\/p><\/li><li data-start=\"1068\" data-end=\"1145\"><p data-start=\"1070\" data-end=\"1145\">and <strong data-start=\"1073\" data-end=\"1118\">payment of the applicable port taxes<\/strong> (payable by the client),<\/p><\/li><li data-start=\"1146\" data-end=\"1230\"><p data-start=\"1148\" data-end=\"1230\">as well as <strong data-start=\"1162\" data-end=\"1204\">a repositioning of the vessel and crew<\/strong>, charged as an extra.<\/p><\/li><\/ul><p data-start=\"1232\" data-end=\"1417\">Repositioning refers to moving the empty boat from Marseille to the chosen port for boarding or disembarking. Its cost depends on the distance and the port concerned.<\/p><p data-start=\"1419\" data-end=\"1474\"><strong data-start=\"1419\" data-end=\"1472\">Example: boarding at Cassis\u00a0<\/strong><\/p><ul data-start=\"1475\" data-end=\"1774\"><li data-start=\"1475\" data-end=\"1521\"><p data-start=\"1477\" data-end=\"1521\">Repositioning Marseille \u2013 Cassis: <strong data-start=\"1508\" data-end=\"1519\">1 000 \u20ac<\/strong><\/p><\/li><li data-start=\"1522\" data-end=\"1774\"><p data-start=\"1524\" data-end=\"1552\">Port tax: not included<\/p><ul data-start=\"1555\" data-end=\"1774\"><li data-start=\"1555\" data-end=\"1609\"><p data-start=\"1557\" data-end=\"1609\">2025 fee set by the Cassis harbour master's office<\/p><\/li><li data-start=\"1612\" data-end=\"1705\"><p data-start=\"1614\" data-end=\"1705\"><strong data-start=\"1614\" data-end=\"1640\">\u20ac4.89 excl. VAT per passenger<\/strong>, in accordance with article <strong data-start=\"1667\" data-end=\"1703\">R.5321-34 of the French Transport Code<\/strong><\/p><\/li><li data-start=\"1708\" data-end=\"1774\"><p data-start=\"1710\" data-end=\"1774\">Rate subject to change according to current regulations<\/p><\/li><\/ul><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1935\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1935\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can the times be changed? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1935\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1935\"><p data-start=\"234\" data-end=\"612\"><strong data-start=\"234\" data-end=\"292\">Ticketed outings (shared cruises)<\/strong><br data-start=\"292\" data-end=\"295\" \/>No. The <strong data-start=\"304\" data-end=\"345\">times are fixed and cannot be adjusted<\/strong>.<br data-start=\"346\" data-end=\"349\" \/>Departures and returns take place <strong data-start=\"385\" data-end=\"433\">at the times specified when booking<\/strong>, with an operational margin of around <strong data-start=\"475\" data-end=\"490\">\u00b110 minutes<\/strong>.<br data-start=\"491\" data-end=\"494\" \/>If you have commitments before or after the outing, these should be taken into account when booking.<\/p><p data-start=\"614\" data-end=\"738\"><strong data-start=\"614\" data-end=\"641\">Boat privatisation<\/strong><br data-start=\"641\" data-end=\"644\" \/>Yes, this may be possible as part of a <strong data-start=\"688\" data-end=\"708\">private outing<\/strong>, subject to feasibility.<\/p><p data-start=\"740\" data-end=\"969\">When making your privatisation request, please let us know your <strong data-start=\"807\" data-end=\"829\">preferred times<\/strong>. We review each request to determine what is achievable depending on the season, the requested duration and our schedule.<\/p><p data-start=\"971\" data-end=\"1358\"><strong data-start=\"971\" data-end=\"987\">High season<\/strong><br data-start=\"987\" data-end=\"990\" \/>A time request falling <strong data-start=\"1019\" data-end=\"1052\">between two usual time slots<\/strong> (for example between a day outing and an evening outing) generally means <strong data-start=\"1138\" data-end=\"1179\">the day + evening rate being charged<\/strong>, even for a shorter duration.<br data-start=\"1213\" data-end=\"1216\" \/>This type of timing prevents us from offering the vessel across all our usual slots, whether ticketed or private.<\/p><p data-start=\"1360\" data-end=\"1497\"><strong data-start=\"1360\" data-end=\"1376\">Low season<\/strong><br data-start=\"1376\" data-end=\"1379\" \/>There is <strong data-start=\"1382\" data-end=\"1423\">greater flexibility on timing<\/strong>, and we can more easily adapt the schedule to suit your plans.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1936\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1936\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Minimum number of participants<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1936\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1936\"><p data-start=\"1741\" data-end=\"1945\">This is what allows us to mobilise the crew, the boat, fuel, and the whole organisation behind your adventure.<\/p><p data-start=\"1947\" data-end=\"1978\">If this threshold is not reached:<\/p><ul data-start=\"1979\" data-end=\"2105\"><li data-start=\"1979\" data-end=\"2039\"><p data-start=\"1981\" data-end=\"2039\">We will offer you <strong data-start=\"2003\" data-end=\"2025\">a rescheduled date<\/strong> as a priority<\/p><\/li><li data-start=\"2040\" data-end=\"2105\"><p data-start=\"2042\" data-end=\"2105\">If this does not suit you, you will be <strong data-start=\"2078\" data-end=\"2105\">fully refunded<\/strong><\/p><\/li><\/ul><p data-start=\"2107\" data-end=\"2233\">Our goal is simple: for you to enjoy a <strong data-start=\"2158\" data-end=\"2178\">wonderful experience<\/strong>, in a friendly group, <strong data-start=\"2206\" data-end=\"2232\">with no unpleasant surprises<\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1937\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1937\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">If one person cannot take part, can someone else come in their place?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1937\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1937\"><p data-start=\"181\" data-end=\"355\">Yes, <strong data-start=\"186\" data-end=\"204\">no problem at all<\/strong>.<br data-start=\"205\" data-end=\"208\" \/>If someone ultimately cannot take part, you can <strong data-start=\"271\" data-end=\"309\">replace them with someone else<\/strong>, provided that you <strong data-start=\"326\" data-end=\"354\">let us know in advance<\/strong>.<\/p><p data-start=\"357\" data-end=\"470\">This allows us to update the passenger list and prepare to welcome everyone under the best conditions.<\/p><h3 data-start=\"477\" data-end=\"510\"><strong data-start=\"481\" data-end=\"510\">Children \/ adults<\/strong><\/h3><ul data-start=\"512\" data-end=\"796\"><li data-start=\"512\" data-end=\"643\"><p data-start=\"514\" data-end=\"643\"><strong data-start=\"514\" data-end=\"550\">A child instead of an adult<\/strong> :<br data-start=\"552\" data-end=\"555\" \/>the change is possible, but <strong data-start=\"595\" data-end=\"618\">no refund<\/strong> can be issued.<\/p><\/li><li data-start=\"645\" data-end=\"796\"><p data-start=\"647\" data-end=\"796\"><strong data-start=\"647\" data-end=\"683\">An adult instead of a child<\/strong> :<br data-start=\"685\" data-end=\"688\" \/>the change is possible, and we will simply ask you to <strong data-start=\"762\" data-end=\"795\">pay the difference in price<\/strong>.<\/p><\/li><\/ul><p data-start=\"803\" data-end=\"993\">What matters most to us is having the <strong data-start=\"841\" data-end=\"885\">correct information before boarding<\/strong>.<br data-start=\"886\" data-end=\"889\" \/>If in doubt, the simplest thing is to <strong data-start=\"930\" data-end=\"948\">contact us<\/strong> : we will be glad to reply promptly.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1938\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1938\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Using and validity of gift vouchers<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1938\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1938\"><p data-start=\"2278\" data-end=\"2456\">Giving a sea outing means giving <strong data-start=\"2317\" data-end=\"2344\">an unforgettable memory<\/strong>\u00a0<br data-start=\"2346\" data-end=\"2349\" \/>Our gift vouchers are valid for <b>2 years<\/b>\u00a0from the date of purchase.<\/p><p data-start=\"2458\" data-end=\"2498\">Using them couldn't be simpler:<\/p><ul data-start=\"2499\" data-end=\"2577\"><li data-start=\"2499\" data-end=\"2524\"><p data-start=\"2501\" data-end=\"2524\">Choose your outing<\/p><\/li><li data-start=\"2525\" data-end=\"2577\"><p data-start=\"2527\" data-end=\"2577\">Enter the <strong data-start=\"2539\" data-end=\"2554\">voucher code<\/strong> when booking<\/p><\/li><\/ul><p data-start=\"2579\" data-end=\"2724\">If an outing has to be cancelled due to weather, <strong data-start=\"2629\" data-end=\"2659\">the validity will be extended<\/strong> if necessary, so there is no risk of a gift going to waste.<\/p><p data-start=\"2579\" data-end=\"2724\">For gift vouchers <strong>SMARTBOX<\/strong> or <strong>GROUPON:<\/strong> contact us by email with the gift voucher number and its confirmation code, your first and last names, a phone number and your preferred date. We will register your booking for you<\/p><p data-start=\"2726\" data-end=\"2885\">And if you have <strong data-start=\"2742\" data-end=\"2767\">any difficulty at all<\/strong> when booking, contact us: we are here to make sure this gift stays <strong data-start=\"2851\" data-end=\"2865\">a pleasure<\/strong>, from start to finish.<\/p><p data-start=\"2726\" data-end=\"2885\">\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1939\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1939\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Food allergies &amp; specific diets<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1939\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1939\"><p data-start=\"166\" data-end=\"384\">We place great importance on <strong data-start=\"206\" data-end=\"246\">the comfort and food safety<\/strong> of our passengers.<br data-start=\"264\" data-end=\"267\" \/>However, meals served on board are <strong data-start=\"307\" data-end=\"348\">prepared by outside caterers<\/strong>, which involves certain limitations.<\/p><h4 data-start=\"391\" data-end=\"436\"><strong data-start=\"395\" data-end=\"436\">Ticketed outings (meals included)<\/strong><\/h4><p data-start=\"438\" data-end=\"497\">The meals offered are <strong data-start=\"465\" data-end=\"483\">not \u00e0 la carte<\/strong>.<br data-start=\"484\" data-end=\"487\" \/>They are:<\/p><ul data-start=\"498\" data-end=\"568\"><li data-start=\"498\" data-end=\"515\"><p data-start=\"500\" data-end=\"515\"><strong data-start=\"500\" data-end=\"515\">Vegetarian<\/strong><\/p><\/li><li data-start=\"516\" data-end=\"568\"><p data-start=\"518\" data-end=\"568\">With <strong data-start=\"523\" data-end=\"568\">at least part of the buffet gluten-free<\/strong><\/p><\/li><\/ul><p data-start=\"570\" data-end=\"724\">However, we are unfortunately <strong data-start=\"614\" data-end=\"651\">not able to adapt the menus<\/strong> to specific diets or particular allergies.<\/p><p data-start=\"726\" data-end=\"923\">If you have a food allergy, please <strong data-start=\"774\" data-end=\"810\">let us know before the outing<\/strong> :<br data-start=\"812\" data-end=\"815\" \/>we can then check with the caterer whether certain dishes <strong data-start=\"881\" data-end=\"922\">contain identified allergens<\/strong>.<\/p><p data-start=\"925\" data-end=\"1101\">\u26a0\ufe0f <strong data-start=\"928\" data-end=\"941\">Please note<\/strong> : as meals are prepared by external suppliers,<br data-start=\"999\" data-end=\"1002\" \/>we cannot guarantee the total absence of <strong data-start=\"1051\" data-end=\"1074\">allergen traces<\/strong> (cross-contamination).<\/p><p data-start=\"1103\" data-end=\"1288\">For <strong data-start=\"1112\" data-end=\"1137\">significant allergies<\/strong> or <strong data-start=\"1145\" data-end=\"1164\">strict diets<\/strong>, we strongly recommend that you <strong data-start=\"1201\" data-end=\"1238\">bring your own food<\/strong>, so that you can enjoy the outing with complete peace of mind.<\/p><h4 data-start=\"1295\" data-end=\"1327\"><strong data-start=\"1299\" data-end=\"1327\">Private outings<\/strong><\/h4><p data-start=\"1329\" data-end=\"1517\">As part of a privatisation, the boat is reserved exclusively for you.<br data-start=\"1410\" data-end=\"1413\" \/>We then ask you to <strong data-start=\"1442\" data-end=\"1470\">inform us in advance<\/strong> of all dietary requirements and allergies.<\/p><p data-start=\"1519\" data-end=\"1783\">We will do <strong data-start=\"1531\" data-end=\"1548\">our utmost<\/strong> with the caterer to meet specific requests.<br data-start=\"1605\" data-end=\"1608\" \/>However, despite our best efforts, we cannot <strong data-start=\"1661\" data-end=\"1673\">guarantee<\/strong> that all dietary requirements can be met 100%, particularly in the case of severe allergies.<\/p><p data-start=\"1790\" data-end=\"2017\">Our priority is your <strong data-start=\"1815\" data-end=\"1828\">wellbeing<\/strong>.<br data-start=\"1829\" data-end=\"1832\" \/>If in doubt, the best approach is to <strong data-start=\"1878\" data-end=\"1914\">contact us before booking<\/strong> : we will take the time to talk it through with you and guide you towards the most suitable solution.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-19310\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-19310\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I'm worried about getting seasick<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-19310\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-19310\"><p data-start=\"293\" data-end=\"500\">We do everything we can to make your outing <strong data-start=\"338\" data-end=\"368\">enjoyable from start to finish<\/strong>.<br data-start=\"369\" data-end=\"372\" \/>Our boats are <strong data-start=\"389\" data-end=\"400\">stable<\/strong> and we always adapt our sailing to ensure your <strong data-start=\"464\" data-end=\"475\">comfort<\/strong> and your <strong data-start=\"485\" data-end=\"497\">safety<\/strong>.<\/p><p data-start=\"502\" data-end=\"590\">But it is perfectly normal for some people to be more sensitive to the motion of the sea.<\/p><h4 data-start=\"597\" data-end=\"637\">To make the most of the outing<\/h4><p data-start=\"639\" data-end=\"685\">Here are a few simple and effective tips:<\/p><ul data-start=\"686\" data-end=\"870\"><li data-start=\"686\" data-end=\"706\"><p data-start=\"688\" data-end=\"706\">Arrive <strong data-start=\"696\" data-end=\"706\">well-rested<\/strong><\/p><\/li><li data-start=\"707\" data-end=\"742\"><p data-start=\"709\" data-end=\"742\">Avoid alcohol before boarding<\/p><\/li><li data-start=\"743\" data-end=\"778\"><p data-start=\"745\" data-end=\"778\">Eat <strong data-start=\"752\" data-end=\"778\">something light<\/strong><\/p><\/li><li data-start=\"779\" data-end=\"831\"><p data-start=\"781\" data-end=\"831\">Stay <strong data-start=\"788\" data-end=\"805\">outside<\/strong> and look at <strong data-start=\"818\" data-end=\"831\">the horizon<\/strong><\/p><\/li><li data-start=\"832\" data-end=\"870\"><p data-start=\"834\" data-end=\"870\">Move around a little, breathe deeply and go for a swim<\/p><\/li><\/ul><p data-start=\"872\" data-end=\"1041\">And above all: <strong data-start=\"885\" data-end=\"911\">speak to the crew about it<\/strong> as soon as you arrive.<br data-start=\"930\" data-end=\"933\" \/>We will be able to offer you the <strong data-start=\"969\" data-end=\"992\">most comfortable spot<\/strong> and support you if you are not feeling comfortable.<\/p><h4 data-start=\"1048\" data-end=\"1088\">If you are prone to seasickness<\/h4><p data-start=\"1090\" data-end=\"1316\">If you know that you get seasick easily, some <strong data-start=\"1151\" data-end=\"1173\">suitable medication<\/strong> can be helpful.<br data-start=\"1190\" data-end=\"1193\" \/>Speak to <strong data-start=\"1212\" data-end=\"1247\">a pharmacist or doctor<\/strong>, who will be able to advise you on <strong data-start=\"1276\" data-end=\"1294\">the right product<\/strong> and <strong data-start=\"1298\" data-end=\"1315\">the right dosage<\/strong>.<\/p><p data-start=\"1318\" data-end=\"1493\">Anti-nausea treatments are generally <strong data-start=\"1365\" data-end=\"1410\">more effective when taken before<\/strong> boarding, strictly following the healthcare professional's recommendations.<\/p><p data-start=\"1495\" data-end=\"1679\">We do not administer <strong data-start=\"1511\" data-end=\"1538\">any medication on board<\/strong>, and cannot advise on a specific treatment:<br data-start=\"1595\" data-end=\"1598\" \/>it is always best to seek the advice <strong data-start=\"1639\" data-end=\"1659\">of a specialist<\/strong> for your comfort.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-19311\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-19311\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Are dogs allowed? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-19311\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-19311\"><p data-start=\"150\" data-end=\"372\">As a general rule, <strong data-start=\"169\" data-end=\"212\">animals are not allowed on board<\/strong> our ticketed outings (outings open to the public).<br data-start=\"272\" data-end=\"275\" \/>This applies to <strong data-start=\"289\" data-end=\"309\">all animals<\/strong>, whether a large dog or a very small companion.<\/p><p data-start=\"150\" data-end=\"372\"><em><strong data-start=\"604\" data-end=\"644\">Assistance or medical animals<\/strong> (guide dogs, support dogs, etc.) are of course <strong data-start=\"705\" data-end=\"724\">welcome on board<\/strong>, in accordance with regulations.<\/em><\/p><p data-start=\"374\" data-end=\"414\">This rule is designed above all for:<\/p><ul data-start=\"415\" data-end=\"566\"><li data-start=\"415\" data-end=\"452\"><p data-start=\"417\" data-end=\"452\">The <strong data-start=\"420\" data-end=\"452\">comfort of other passengers<\/strong><\/p><\/li><li data-start=\"453\" data-end=\"566\"><p data-start=\"455\" data-end=\"566\">And above all the <strong data-start=\"469\" data-end=\"494\">wellbeing of the animals<\/strong>, for whom a sea outing can be long, stressful and not well suited<\/p><\/li><\/ul><h4 data-start=\"573\" data-end=\"603\"><strong data-start=\"577\" data-end=\"603\">Private outings<\/strong><\/h4><p data-start=\"605\" data-end=\"751\">During a <strong data-start=\"616\" data-end=\"633\">privatisation<\/strong>, the boat is entirely <strong data-start=\"661\" data-end=\"682\">reserved for you<\/strong>.<br data-start=\"683\" data-end=\"686\" \/>In this case, we can accept animals <strong data-start=\"735\" data-end=\"749\">only<\/strong> :<\/p><ul data-start=\"752\" data-end=\"900\"><li data-start=\"752\" data-end=\"806\"><p data-start=\"754\" data-end=\"806\">On <strong data-start=\"770\" data-end=\"781\">short outings<\/strong> (half-day or evening)<\/p><\/li><li data-start=\"807\" data-end=\"900\"><p data-start=\"809\" data-end=\"900\">Provided we are certain that the animal can <strong data-start=\"862\" data-end=\"900\">remain calm and safe on board\u00a0<\/strong><\/p><\/li><\/ul><p data-start=\"902\" data-end=\"1052\">However, animals are <strong data-start=\"935\" data-end=\"951\">not permitted<\/strong> on <strong data-start=\"961\" data-end=\"1002\">full-day outings (around 7 hours)<\/strong>, in order to preserve their comfort and safety.<\/p><p data-start=\"1059\" data-end=\"1280\">If you have any doubts or a particular situation, <strong data-start=\"1112\" data-end=\"1148\">contact us before booking<\/strong> :<br data-start=\"1150\" data-end=\"1153\" \/>we will always take the time to talk it through with you to find the <strong data-start=\"1223\" data-end=\"1254\">best possible solution<\/strong>, with respect for everyone.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-19312\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-19312\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What should you bring?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-19312\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-19312\"><p data-start=\"223\" data-end=\"483\">Our outings are designed to be <strong data-start=\"258\" data-end=\"280\">accessible to everyone<\/strong> : families, the curious, sea lovers, sporty or not.<br data-start=\"338\" data-end=\"341\" \/>On board, everyone experiences it <strong data-start=\"373\" data-end=\"389\">at their own pace<\/strong> : admiring the scenery, chatting, swimming, taking photos\u2026 there's no performance expected.<\/p><p data-start=\"485\" data-end=\"503\">For swimming:<\/p><ul data-start=\"504\" data-end=\"614\"><li data-start=\"504\" data-end=\"541\"><p data-start=\"506\" data-end=\"541\">You simply need to <strong data-start=\"525\" data-end=\"541\">know how to swim<\/strong><\/p><\/li><li data-start=\"542\" data-end=\"614\"><p data-start=\"544\" data-end=\"614\">A buoyancy aid is available if you feel you need one<\/p><\/li><\/ul><p data-start=\"616\" data-end=\"864\">If you are pregnant, have a health condition, reduced mobility or a particular concern:<br data-start=\"735\" data-end=\"738\" \/><strong data-start=\"738\" data-end=\"771\">let us know before the outing<\/strong>. We will always do our best to welcome you <strong data-start=\"829\" data-end=\"844\">safely<\/strong> and <strong data-start=\"848\" data-end=\"863\">without stress<\/strong>.<\/p><p data-start=\"866\" data-end=\"955\">The sea is a pleasure to share, <strong data-start=\"904\" data-end=\"921\">without pressure<\/strong> and <strong data-start=\"925\" data-end=\"954\">with respect for everyone<\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8059ae6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8059ae6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ba86e5a\" data-id=\"ba86e5a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e2b224 elementor-widget elementor-widget-image\" data-id=\"7e2b224\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.goelette-alliance.com\/wp-content\/uploads\/2026\/07\/INFO-EMBARQUEMENT.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8b842f elementor-widget elementor-widget-spacer\" data-id=\"c8b842f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab2d382 elementor-widget elementor-widget-text-editor\" data-id=\"ab2d382\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 class=\"wp-block-heading has-text-align-center\" style=\"text-align: center;\"><span style=\"color: #3169a8;\">A question?<\/span><\/h1><p>Our advisors are available to help you<\/p><ul class=\"wp-block-list\"><li><strong>In season<\/strong>\u00a0: 7 days a week, 9am to 6pm<\/li><\/ul><ul class=\"wp-block-list\"><li><strong>Out of season<\/strong>\u00a0: Monday to Thursday, 9am to 6pm<\/li><\/ul><p>By phone:\u00a0<strong>+33 4 86 68 22 48<\/strong><\/p><p>Or by email:\u00a0<strong>contactgoelettealliance@gmail.com<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-415e63a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"415e63a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ca2f586\" data-id=\"ca2f586\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a5c9831 elementor-widget elementor-widget-spacer\" data-id=\"a5c9831\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c52245f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c52245f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1ca43ef\" data-id=\"1ca43ef\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-adc26b5 elementor-widget elementor-widget-heading\" data-id=\"adc26b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Find us on social media<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5743e27 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5743e27\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-caff6d8\" data-id=\"caff6d8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-97150d3 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"97150d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/www.instagram.com\/goelette_alliance\/\">\n\t\t\t<i aria-hidden=\"true\" class=\"fab fa-instagram\"><\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-c17cb0a\" data-id=\"c17cb0a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f09ccab elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"f09ccab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/www.facebook.com\/goelettealliance\/\">\n\t\t\t<i aria-hidden=\"true\" class=\"fab fa-facebook\"><\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2efb1b3\" data-id=\"2efb1b3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e7e9a3 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"6e7e9a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/www.linkedin.com\/company\/go%C3%A9lette-alliance\/\">\n\t\t\t<i aria-hidden=\"true\" class=\"fab fa-linkedin\"><\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Foire aux questions Que se passe-t-il en cas de m\u00e9t\u00e9o d\u00e9favorable ? Si la m\u00e9t\u00e9o n\u2019est pas de la partie En mer, la priorit\u00e9 absolue, c\u2019est votre s\u00e9curit\u00e9 et votre confort.C\u2019est pour cela que le capitaine est le seul \u00e0 d\u00e9cider si la sortie peut se faire, et dans quelles conditions. Il conna\u00eet la mer, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-5643","page","type-page","status-publish","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Go\u00e9lette Alliance<\/title>\n<meta name=\"description\" content=\"R\u00e9ponses \u00e0 vos questions sur nos croisi\u00e8res en voilier \u00e0 Marseille. 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